#Triple aim healthcare and health it series#

#Triple aim healthcare and health it series#

Health plans must focus on simplifying the healthcare experience by providing an individualized and relevant journey for each member that is streamlined into a series of simple actions. It’s not about more choices but better guidance. In fact, half of consumers today say they have avoided seeking care altogether because so much work is involved in navigating the healthcare system.Ĭonsumers don’t need more information. Having access to more services, choices and information may be a positive, but it can often overwhelm consumers, causing them to not act at all.

That confusion is only increasing as more and more specialized medical services and technologies become available to consumers through their health plans. It’s no wonder that more than 2/3 of consumers say that every step of the healthcare process is a chore. Healthcare is already a confusing experience for consumers, who must navigate their way through a maze of medical specialists, provider networks, cost options and coverage questions as they seek to find help for, in many cases, multiple health issues. Below are three ways health plans can align with and advance the objectives of the Triple Aim by leaning into supportive technologies that allow them to engage differently with the members they serve. That collaboration must also include health plans, who have a vested interest in aligning services to help achieve all three of the Triple Aims-especially as provider payments are increasingly linked to the value and effectiveness of the services that health plans cover. But given the highly complex and inter-related structure of the healthcare system, working to achieve the Triple Aim requires an integrated effort that involves all relevant parties, from hospitals and providers to the public health sector.

The Triple Aim is the holy grail for all healthcare pursuits.